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Tourism Vancouver
Tourism Vancouver



Tourism Vancouver welcomes Lisa Adams to the Board of Directors

On behalf of our Chair, Marion Harper Treskin, we are pleased to advise that Lisa Adams, Vice President of FlyOver Attractions, is the successful candidate in the election to fill our board vacancy in the Visitor Attractions & Sightseeing category. Lisa won the election by a coin toss (administered by KPMG) due to a tie vote!

Congrats Lisa, welcome on board!

Lisa Adams Bio

Dine OutSide, Vancouver Style

Tourism Vancouver is thrilled to launch Dine Out Vancouver Festival’s first summer-time food & drink promotion: Dine OutSide.

In collaboration with a collection of Vancouver Business Improvement Associations and other community partners, this month-long promotion encourages Metro Vancouverites and visitors from across BC to find comfort and reconnect once again with restaurants and hotels in the City of Vancouver, by taking advantage of newly expanded patios, weather, and promotional offers. Dine OutSide runs August 21 - September 21.

Offers will be revealed tomorrow, August 13th.

Visit the website!

Translink Deploys Mandatory Face Covering Policy

  • Beginning Monday, August 24, TransLink will require customers to wear non-medical masks or face coverings while on-board transit vehicles.
    •  Although Transit Police will be able to enforce a rule or signage requiring face coverings on transit, the initial focus of this policy will be on awareness and education.
    • Frontline employees may inform or remind customers to wear a face-covering when on-board transit vehicles.
  • There are a number of important exemptions to this policy, which include:
    • Anyone with an underlying medical condition or disability which inhibits the ability to wear a mask or face covering;
      • These customers will have the option to request a TransLink branded card which notes they are exempt from wearing a face covering.
      • The cards will be made available at Compass Customer Service Centres at Stadium-Chinatown and Waterfront Stations.
    • Persons unable to place or remove a mask or face covering without assistance;
    • Children under 5 years of age;
    • Employees working behind a physical barrier or within areas designated for employees and not for public access (including Bus Operators while driving behind a barrier);
    • Police, employees, or first responders in an emergency.
  • This step is essential to ensuring customers have confidence riding transit as British Columbia’s economy continues to reopen and more people commute around the region.
    • Rebuilding transit ridership is crucial as our region’s economy reopens and road congestion returns. Customer confidence is key to rebuilding ridership.
    • Internal counts show approximately 40 percent of customers are currently wearing face coverings on transit.
  • This policy around mandatory mask or face covering use is being added to TransLink’s Safe Operating Action Plan.
    • The plan has increased the cleaning and sanitizing of transit vehicles and hubs, increased service levels and creates space between customers where possible.

Thank you for keeping Vancouver safe.

Tourism Vancouver applauds its member businesses for all the work and expenses undertaken to ensure a safe experience for visitors, patrons and team members.
We recognize that at a time when the need is greatest, it takes courage to enforce rules at the risk of upsetting some customers, or at the expense of revenue. For those members and hospitality workers who have had to deal with such situations, our hats off to you. You have done the right thing to prioritize the welfare of the greater good. That is how we do things in Vancouver.
In our industry, safety is essential to our desirability as a destination and our longevity, so we are here to say we support you. We will continue to reinforce safety messaging in our destination promotion, and in our outreach to locals and visitors to remind everyone that we collectively have a role to play in keeping our COVID-19 numbers low, and our visitor numbers growing.

Destination Vancouver 
200 Burrard Street, Suite 210, Vancouver, BC V6C3L6 
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