The latest industry news and information for members of Tourism Vancouver.

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Tourism Vancouver
Tourism Vancouver


Dear Members,

We know the challenges that COVID-19 has presented to our industry are not short-term. One of the many ways the team at Tourism Vancouver is working hard to support the rebuild and eventual restart of our industry is to rebuild confidence with visitors by strengthening our commitment to the health and safety of our destination.

We are proud to report to you that Tourism Vancouver has recently been granted the Safe Travels Stamp from the World Travel and Trade Council (WTTC). The Safe Travels stamp is a signal to visitors that our destination is safe to visit and as a member business, we encourage you to apply for the stamp using this form to demonstrate that your business has also met global health and hygiene protocols.

Our local community is integral to how people are experiencing our city and that’s why Tourism Vancouver is creating a community pledge that will engage with citizens to do their part in keeping our city safe and preserving the natural beauty of our region for all. The second part of this initiative will be to introduce a visitor pledge so that travellers can support our community’s efforts to flatten the curve. We will be sure to share more details including launch dates when ready.

While the tourism landscape is likely to continue to be uncertain for some time to come, I hope you will join us next week for our 117th AGM to hear how Tourism Vancouver is changing for the future. Thank you for your trust on this journey to recovery and most importantly, I am grateful that we get to do this together.



Royce Chwin
Tourism Vancouver Team Member
President and CEO


  • The federal government has extended the Canada -U.S. border closure to November 21, 2020.
  • Prime Minister Justin Trudeau and Small Business & Export Minister Mary Ng, announced the launch of the Canada United Small Business Relief Fund.
    • The maximum grant amount available per application is $5,000. The grant can be used to provide reimbursement of costs incurred because of COVID-19 including purchasing PPE and developing e-commerce capabilities for businesses.  For program guidelines, click here.
    • The new application window will open on Monday, October 26th.


WTTC Safe Travels Stamp

Tourism Vancouver has recently received the Safe Travels stamp from the World Travel & Tourism Council (WTTC), which allows travelers to pinpoint global destinations where they can experience "safe travels”. 

The Safe Travels stamp is a signal to visitors that our destination is safe to visit, which will help rebuild consumer confidence and trust. This will also make Vancouver look more attractive to both domestic visitors and international travelers when the borders reopen. Over fifty destination authorities from all over the world have been awarded the Safe Travel Stamp, including destinations in Canada.

More Details

ACTION REQUIRED: Vancouver Winter Product Inventory

Hello Tourism Vancouver Members! We are actively collecting information about available Vancouver Winter Product Inventory to be able to effectively market the destination to potential visitors.  For the purposes of this form, Winter is described as the period between November 1, 2020 and March 31, 2021.  If you haven't already done so, please complete the following form to update us on your winter operation status.

Winter Status Update Form


Our digital team is looking for digital events and permanent online entertainment / offerings to include in an upcoming blog post similar to our previously featured #VirtuallyVancouver post from earlier this year.  Please email our Digital Content Specialist, Chelsea Webster with details and images.


The federal government wants to hear from Canadians and stakeholders on their approach to protect the environment from plastic pollution and reduce waste through a more circular economy. They are seeking comments on A Proposed Integrated Management Approach to Plastic Products to Prevent Waste and Pollution and the proposed Order to add “plastic manufactured items” to Schedule 1 of the Canadian Environmental Protection Act, 1999 (CEPA). Your comments will help inform actions to advance the comprehensive plastic agenda to achieve zero plastic waste by 2030 and foster a circular economy that keeps plastic in the economy and out of the environment.

The policy & consultations are open for public comment until December 9th and they are looking for specific input from the hospitality and tourism sector.

More Info


Join the #VanMaskerade

Tourism Vancouver has launched a new promotion called "Maskerade" which is highlighting the safe and fun elements of Hallowe'en in Vancouver with a call-to-action for people to share a photo on Instagram (or through an online form) showing off their spookiest PPE and how they are celebrating Hallowe'en at our most haunted local attractions.  There are two weekly prizes to be won including a grand prize of an 2-night stay at the Coast Coal Harbour Hotel.

Read More


#WeAreTourism Movement Update

Launched over the summer by the Metro Vancouver Tourism & Hospitality Industry Response and Recovery Task Force #WeAreTourism was a call to tourism DMOs, sector associations and businesses to crowd-source & amplify diverse human stories of tourism in Metro Vancouver. You may have seen the hashtag #WeAreTourism trending locally on social media featuring Metro Vancouver neighbourhoods, attractions and tourist experiences. 

Now, a group of three volunteers from the tourism industry is taking the movement to our tourism stakeholders across Metro Vancouver, looking for unique stories that demonstrate the spirit of this series: stories of challenge and hope - drawing attention to the individual human stories of our industry associates, reduce community fear and negativity while building a connection with our communities.

This special series has come together from interviews and photo sessions with businesses that have demonstrated this spirit through new partnerships or a unique pivot that were a result of the pandemic. Stakeholders and their partner organizations are encouraged to share the content and support each other through this period by:

  • Following #WeAreTourism on your social channels to see the latest stories
  • Sharing and resharing the content
  • Connecting us with other great stories for this series!
Read More


 ILEA Caterer of the Year Award

The Nest at UBC is pleased to announce that they have been awarded the "Caterer of the Year" award with ILEA Vancouver Chapter (International Live Events Association).  ILEA is the principal association representing the creative events professional, globally.

Tripadvisor Travellers' Choice Award

SKY Helicopters is pleased to announce that it has been recognised as a 2020 Tripadvisor Travellers' Choice Award winner for Attractions worldwide.  Based on a full year of Tripadvisor reviews, prior to any changes caused by the pandemic, award winners are known for consistently receiving great customer feedback, placing them in the top 10% of hospitality businesses around the globe.


Meetings & Conventions – A Fresh Perspective on Engagement

ConferenceDirect - Annual Partner Hybrid Meeting

Oct 26-29, 2020

The Annual Partner Meeting connects CD’s valued Partners with their Associates in one convenient event. Partners attending will meet with over 200 qualified ConferenceDirect Associates under one roof. Tourism Vancouver is a sponsor.  Jackie Kavcak will be attending virtually on behalf of Tourism Vancouver.

MPI Chicago - Trivia Night

October 27, 2020 / 6:30PM - 8:30PM CDT


Join us for the MPI CAC Virtual Trivia Night : Halloween Edition via Zoom. We'll be hosting this event with multiple rounds of trivia, a break out of participants into various teams, with fun themed rounds, entertainment and silent auction! Costumes are highly encouraged and we will be crowning a winner at the end of the night! Lacy Hawley will be attending on behalf of Tourism Vancouver.

SITE Canada – Education Day

October 28, 2020, 11:00AM – 5:00PM EDT


Education Day: The Comeback Journey, promises to be an engaging and instructive gathering of your peers. Education Day will expand our thinking, prowess, and ingenuity with an agenda chock full of ace keynote speakers serving up fresh takes on relevant topics; Dialogue Dens offering small group connections; guided wellness activity, ‘snackable’ insights to ponder; and inspiring stories from those out there bringing the moxie in a time where fearlessness wins the day.
Tourism Vancouver is a title sponsor in partnership with the VHDA. Michael Drake will be attending on behalf of Tourism Vancouver.

PCMA Capital Chapter - Diversity, Equity & Inclusion: Not Just a Talking Point!

October 29, 2020,1:00 pm - 5:00 pm EDT


Diversity, Equity and Inclusion: Not Just a Talking Point!, will offer a thought-provoking session on unconscious bias, a hands-on workshop to develop the skills and language you need to mitigate biases, showcase a meaningful conversation around race, and more. Tourism Vancouver is a program sponsor.  Jackie Kavcak will be attending on behalf of Tourism Vancouver.

MPI Ottawa - Prix Prestige Awards Gala 2020

October 29, 2020,  5:00 PM - 6:30 PM EDT


The MPI Ottawa Prix Prestige Awards are designed to recognize excellence in active chapter members for their commitment, service and involvement in the chapter or industry and community at large.  MPI Ottawa’s Prix Prestige Awards reflect the best of the best in the meetings industry and are awarded each year under the following categories: Planner of the Year, Supplier of the Year, Mentor of the Year, Volunteer of the Year, Student of the Year, and Rising Star. There are also two special categories bestowed at the discretion of the President: Honourary Member, and the President’s Award. Michelle Taylor, Tourism Vancouver, will be presenting the Planner of the Year award.

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