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April 07, 2021

Tourism Vancouver
Tourism Vancouver
  • As part of B.C.’s COVID-19 Immunization Plan, workers can take the time they need to receive the COVID-19 vaccine without fear of losing their jobs. The Province has made regulatory improvements under the Employment Standards Act to bring in a job-protected leave. Part-time and full-time workers will be able to take the time needed to travel and receive the vaccine or to take a dependent family member to receive the vaccine.
  • Tourism Vancouver is continuing to advocate on behalf of our membership to ensure that all levels of government understand the impact the pandemic has had on your business. Please refer to our latest advocacy request below and consider sharing your story with us.

Tell Us Your Story

As part of a growing coalition of tourism and hospitality businesses and sector associations from around the province, Tourism Vancouver is adding its voice to a BC version of the “Hardest Hit” campaign to compel federal and provincial governments to work with our sector on a restart plan.

As part of our advocacy efforts, we’re aiming to collect information in the form of stories from businesses like yours to inform government on the extent of the impact that travel restrictions have had on the visitor economy since the start of the pandemic.

We encourage you to write your story using the template below to a maximum of two pages. Be as candid as you feel comfortable.  By telling your story, you give us permission to share the information with government. We may also call on you to tell your story through social and/or traditional media channels, as well as via industry communiques.

Please send your (maximum 2-page) summary to Sabrina Tey, Tourism Vancouver Team Member, Manager, Communications by April 10, 2021.

Background: Business name; location/s in BC; date established; ownership structure; # of full and/or part-time employees.

Primary Customers: Where your customers are from; demographics; who your booking partners are; what primary marketing channels you use.

Revenue Base:  State pre- and post-COVID revenues (actual or range and % drop); how much longer you can afford to remain in operation; support programs you’ve applied for and either received or been rejected (state reasons for rejection).

Tourism Supply Chain: List other tourism businesses or other sectors that you work with and how your business supports these enterprises.

Government Decisions: State how federal and/or provincial government orders, directives and measures have affected your business; provide recommendations on what government can do differently or better to lessen the impact on your business.

Community Contribution: Illustrate why your business is a key part of your community and how travel restrictions have impacted you, your employees, your business in general, as well as the community you call home.

Personal Implications: Illustrate the ways the pandemic has affected you personally, professionally, mentally, physically, emotionally or spiritually.


Apply for the WTTC Safe Travels Stamp

Given the current increased COVID-19 restrictions, it is more important than ever to signal to visitors that our destination is safe to visit, which will help rebuild consumer confidence and trust. This will also make Vancouver more attractive to both domestic visitors and international travellers for when the borders reopen.
Tourism Vancouver has an agreement with the World Travel and Tourism Council (WTTC) to administer the WTTC Safe Travels Stamp in our Destination. This is a globally recognized commitment to COVID Safety protocols and procedures, designed to build visitor and community confidence.
The more businesses in the Vancouver tourism service ecosystem that are participating, the better we are able to communicate in the promotion of the city our commitment to health and safety during visitors’ journey to Vancouver.
87 Tourism Vancouver members have already received their Safe Travel Stamp. Members such as Discover Canada, Rockwood Adventures and Flyover are several businesses prominently displaying the Stamp on their landing pages. It is being used as part of their plan to rebuild consumer confidence and welcome visitors, by communicating their commitment and readiness.

Reach out to our team for more information on how your business can apply for the stamp.

More Information and Application


Deloitte Quarterly Economic Outlook Report

Deloitte Vancouver has shared with us their Economic Outlook published at the end of March. It offers a revised economic forecast and insights on trends and events shaping Canadian and international economics.

View the Full Report


Webinar: Provincial & Domestic Marketing Update

April 14 | 10:30am - 11:30am | Virtual

Please join the Tourism Vancouver team for a live webinar on Wednesday, April 14, 2021, to hear the latest on the #LoveVancouver campaign as we head into summer. 

During this webinar, members will:

  • Hear updates on the #LoveVancouver campaign
  • Learn about member opportunities to support and benefit from the #LoveVancouver campaign and key messages to amplify in the domestic market
  • Hear how Tourism Vancouver’s programming is integrating with other tourism campaigns and industry partner initiatives


  • Candice Gibson, Tourism Vancouver Team Member, Manager, Marketing
  • Krista Alcazar, Tourism Vancouver Team Member, Market Manager, International Markets
Register Now

Webinar: Navigating the Extranet - A comprehensive Guide for All Users

April 21 | 11:00am - 12:30pm | Virtual

As we prepare to welcome visitors back to our city, it is paramount that members refresh their knowledge and understanding of Tourism Vancouver's Member Extranet. This training session will provide new member contacts with an introduction to all sections, and experienced contacts with a timely skills refresh.
During this webinar you will learn how to:

  • Update your member listing(s) on including updating the description, adding social media handles and images.
  • Add or inactivate contacts in your database.
  • Update your Amenities and maximize their benefits.
  • View and respond to the Tourism Vancouver Leads and Service Requests you receive from the sales teams.
  • Locate and view critical Partner Bulletins including Research, the Convention Calendar and other important information.
  • View and pay invoices online.

Moderated by: Lucas Pavan, Tourism Vancouver Team Member, Manager, Membership
Presented by: Derrick Race, CRM Analyst, Simpleview

Register Now

Greater Vancouver Board of Trade Webinar: 2030 Olympic & Paralympic Winter Games: An opportunity for Tourism and Economic Growth in B.C.

April 16 | 12:00pm - 1:30pm | Virtual
The Vancouver 2010 Olympic & Paralympic Winter Games transformed British Columbia. The games generated over $1 Billion in local development, helped British Columbia create new industry clusters of expertise, and attracted over 600,000 visitors to the region. These games united our country and showcased our values of collaboration, perseverance, and respect with the world.
Join the GVBOT and panellists as they discuss the potential economic impacts of hosting the Olympic and Paralympic Winter Games and what it could mean to our region to host them here in Vancouver in 2030.
Royce Chwin, President & CEO of Tourism Vancouver, is a panellist. 
$30+GST for non-members; Free for GVBOT members.

Register Now

How to Travel Responsibly in Vancouver

Already one of the greenest cities in the world, Vancouver offers plenty of opportunities for locals and visitors to enjoy a rejuvenating escape while helping to protect the planet and give back to the local community.

Best Places to Catch the Sunset Around Vancouver

Facing west into the Pacific Ocean, Vancouver has some spectacular sunsets. You can watch the sun go down from the beach, the mountains, or the heart of the city. How many of these gorgeous Vancouver sunset spots have you visited?

Advanced Air Mobility is Coming to Vancouver… and Here’s Why

Have you heard of Advanced Air Mobility (AAM)? The innovative program uses revolutionary aircraft to relieve congestion in heavily populated areas and deliver mobility options to residents, businesses, disadvantaged communities, Indigenous peoples and emergency responders (yes, kind of like The Jetsons).

Sakura at Home with Vancouver’s Top Chefs this April

Seven of B.C.’s most talented chefs are joining forces to support the non-profit Vancouver Cherry Blossom Festival as it prepares to launch its second year of programming amidst the COVID-19 pandemic.

Take an Easy Hike Through One of These Vancouver Area Bogs

In Vancouver, nature is all around us. We often think of the mountains, the ocean, or the forest, but Vancouver has unique wetland bogs as well. Home to many unique species of plants and animals, bogs are a great place to connect with nature and go on an easy hike.

Vancouver Tourism Facilities Managers Association

Tips for Safely Restarting your Tourism Facility after hibernation

April 20, 2021, 9:00am - 10:30am | Virtual

The Vancouver Tourism Facility Managers Association is pleased to invite you to its first event of 2021 with Jim Mandeville, Senior Project Manager Large Loss North America for First On-Site.

In tourism and hospitality parts of or entire buildings may have been shut down or put in hibernation. As we start to look forward to a gradual relaxation of COVID restrictions it is important to consider taking some preventative steps to avoid problems when recommissioning your building. Jim will present on steps you can take to avoid, leaks, clogged drains and catch basins, building structural issues and stagnant water might require special legionella management.

We will follow up the presentation with a Q&A session with our members offering you the opportunity to do a deeper dive on specific areas of interest.

Tourism Industry Association of Canada (TIAC) and Destination Canada (DC) Webinar

TIAC & Destination Canada’s Joint Industry Webinar
April 9, 2021, 11:00am ET / 8:00am PT | Virtual
The Tourism Industry Association of Canada (TIAC) and Destination Canada are co-hosting a webinar on Friday, April 9 for industry stakeholders to provide an update on their support efforts and plans going forward.
Beth Potter, TIAC’s new President and CEO will provide an overview of advocacy efforts aimed at the survival and recovery of the Tourism Industry and a snapshot of the road ahead.

Explore BC Virtual Event

April 13th, 2021, 1:00 PM – 4:30 PM | Virtual
Tourism Vancouver will participate in the virtual Explore BC event, organized by Destination British Columbia on April 13th to provide receptive tour operators with an update on Vancouver products. Many of the operators are shifting to the domestic market while international travel is restricted to providing an overview of what products are open and available for the summer season will be the focus of the presentations during the event. Cities and regions within BC will be providing updates on their destinations.
Krista Alcazar will be presenting on behalf of Tourism Vancouver

Meetings & Conventions – A Fresh Perspective on Engagement

PCMA Capital Chapter Global Meetings Industry Day (GMID) 
April 8, 2021, 3-5pm EDT | Virtual 
GMID Education Event 
State of the Industry Report | Nan Marchand-Beauvois, SVP, USTA 
Panel Discussion – “What is Needed Now to Move the Meetings & Events Industry Forward?” 
Moderated by John Rubsamen | President, PCMA Capital Chapter 
Elliott Ferguson | President & CEO, Destination DC 
Amy Calvert | CEO, Events Industry Council 
Michael Jacobson | President & CEO, Illinois Hotel & Lodging Association 
Jackie Kavcak will be attending on behalf of Tourism Vancouver 

MPI Ottawa Global Meetings Industry Day (GMID) 
April 8, 2021, 8:00 AM - 9:30 AM EST | Virtual 
Join MPI Ottawa as they celebrate Global Meetings Industry Day online on April 8, 2021 where they bring together leaders from across the meetings and events industry, showcasing the impact that business meetings, conferences, conventions, incentive travel, trade shows and exhibitions have on our industry. Meeting professionals across the world participate in this international day of advocacy. 
Tourism Vancouver is an education sponsor.  Michelle Taylor will be attending on behalf of Tourism Vancouver. 
MPI Ottawa, MPI Montreal/Quebec, MPI Toronto - the EVENT 
April 13-16, 2021 | Virtual 
Three Meeting Professionals International (MPI) chapters have partnered together to offer their memberships something bigger and better.  Bringing together three unique meeting communities will give event participants the chance to expand network circles while strengthening existing ones.  
Tourism Vancouver is an initiative partner. Michelle Taylor will be attending on behalf of Tourism Vancouver 

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