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Tourism Vancouver

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July 14, 2021

Tourism Vancouver
Tourism Vancouver


To support Vancouver's tourism industry in developing their experiences, and promoting Vancouver in target Canadian, US, and International markets.

We invite you to learn more about Destination Vancouver’s new expanded mandate:

The team will be taking a phased approach to introducing Destination Vancouver in the coming weeks and months. Starting in August, we will be switching our website domain to  

If you have questions about Destination Vancouver’s new name and mandate, please reach out to our Membership team:

Tourism Relief Fund (TRF) is now open for applications.

This week, the federal government launched the Tourism Relief Fund (TRF) to help tourism businesses and organizations adapt their operations to meet public health requirements while investing in products and services to facilitate their future growth.

Canada’s Regional Development Agencies and Innovation, Science and Economic Development Canada are administering this $500 million national initiative across Canada. The Western Economic Diversification Canada will deliver these funds to help position Western Canada to be a destination of choice when domestic and international travel is once again safe by:

  • empowering tourism operators to create new or enhance existing tourism experiences and products to attract more local and domestic visitors; and,
  • helping the sector reposition itself to welcome international visitors by offering the best Canadian tourism experiences we have to offer the world.

Indigenous tourism projects are important to Canada’s economic recovery efforts and a priority under the Fund, providing $50 million to specifically support Indigenous tourism initiatives.

Click for More Details

Coalition of Hardest Hit Businesses - Letter Writing Campaign

The Canada Emergency Wage Subsidy (CEWS) and Canada Emergency Rent Subsidy (CERS) have been critical lifelines for our sectors and employees throughout this pandemic. However, over the coming months, our industry is facing a perfect storm. As outlined in the most recent federal budget, the CEWS and CERS support is being aggressively wound down while events, tourism experiences, and business and convention travel will be close to non-existent. 

Our latest Coalition survey revealed that without sustained access to government relief programs through to the end of 2021, almost 60% of respondents will be unable to stay in business.

The government needs to know that tourism and hospitality businesses will not survive without more support, resulting in business closures and substantial job losses. 

Our collective voices are needed now more than ever to amplify this message to parliamentarians.  

We have three critical asks of you:

  1. Send a letter to your local Member of Parliament. It is already written, you simply need to press send! Please do so on our microsite: /
  2. Meet with your local Member of Parliament and tell them your business and employees will not survive without continued support. We need hundreds of meetings this summer and are relying on the mass of our coalition networks to build a deafening noise level. 
  3. Spread the word on social media
    • About our call for more support:
      • Canada’s #HardestHit businesses will need help over the upcoming months, and particularly the September-May period for some, through continued wage and fixed cost support. Learn More:
    • Encourage your network to send a letter:
      • Send a letter to your Member of Parliament to ask them to roll out sector-specific support at the earliest opportunity for Canada's #HardestHit businesses to ensure their survival into the fall and winter. Visit:

Images for social media can be downloaded here


Submit your Special Offers! #LoveVancouver, #LoveToExplore

Destination Vancouver's #LoveVancouver campaign is going strong, and we want you to be involved! We invite our attraction, event, hotel, and restaurant members to share special offers for this promotion, by emailing your Membership Specialist.

Please also ensure your member listings are up-to-date, including the COVID-19 Amenity updates (via the Member Extranet).

New Accreditation Program for LGBT+ Friendly Businesses

Canada’s LGBT+ Chamber of Commerce (CGLCC) is proud to announce its new national Rainbow Registered accreditation program launching today. The accreditation will help consumers and prospective employees to more easily identify LGBT+ friendly businesses across Canada. It will also help businesses of all industries and sizes, demonstrate their commitment and consistent efforts to provide a welcome and accepting experience through progressive policies and practices. 

More Information


New Team Member Announcement

Destination Vancouver is pleased to announce that we’ve now hired a Social Media Specialist! Born in Vancouver, with a strong background in managing social media accounts for a number of local and international brands, May Lum brings her creativity, excitement, and enthusiasm to Destination Vancouver, as we continue to rebuild our industry.


Covid-19 Pulse Check Survey - Deadline Reminder

The BC Chamber of Commerce has partnered with the Government of BC to launch a COVID-19 'Pulse Check' survey to understand how your business has been impacted and what supports you need to navigate pandemic recovery.

We are at a pivotal stage in the pandemic. It's time to use your voice and share your feedback with key stakeholders.  If you have not already completed the survey, please click below to do so before Thursday, July 16th.

Complete Survey

Everything You Need to Know About Cypress Mountain’s New Eagle Coaster (Opening July 12)

West Vancouver’s Cypress Mountain is launching an exciting new summer attraction on July 12: the Eagle Coaster! This gravity-fed roller coaster lets you strap into a cart, then fly like an eagle as you twist and turn down the mountain.

#LoveVancouver Neighbourhoods: Kerrisdale & Sunset on Fraser

Our #LoveVancouver series continues, with more reasons to get out and explore! These character-rich locales will provide more than a few discoveries for a weekend bike ride. This week, we’re featuring a quaint village just outside of UBC, and one of Vancouver’s most diverse shopping and eating districts.

Vancouver Joins List of Elite Cities on Formula E Calendar

Canadian promoter OSS Group Inc announced today that it will be organizing an ABB FIA Formula E World Championship race as part of a unique 3-day festival in one of Canada’s most beautiful cities.

9 Things to Do at Cypress Provincial Park in the Summer

You might know West Vancouver’s Cypress Provincial Park as a skier’s paradise, but in the summer the park is home to a huge network of hiking trails for all abilities, a mountain roller coaster, viewpoints, picnic areas, and lots more.

‘Market’ Presented by South Granville Summer

This summer, the South Granville Business Improvement Association (SGBIA) is pleased to partner with The Nooks, Got Craft?, and Portobello West, to present a beautiful summer street fair experience.

Reconnect with 20% Off Vancouver Experiences

Restrictions are easing, the weather is sweet, and now TransLink, Destination Vancouver and Viator have teamed up to offer discounts for tours, sightseeing and experiences all across the city.


Webinar: Safer Spaces Start Here

Tomorrow!  Thursday, July 15th | 10:00AM - 12:00PM

Join us for an informative and interactive session that explores how to create safer spaces in Tourism and Hospitality. This session will start with an overview of the go2HR programs by Judy Frankel, communications manager at go2HR, and will include go2HR's upcoming programs including the BSAFE safety certificate program. The rest of the workshop will then be facilitated by Stacey Forester from Good Night Out Vancouver and will outline the basis for their education program for the prevention of sexual harassment and other forms of gender-based violence in the hospitality industry.

Webinar Agenda:

  • Welcome & Introductions by moderator, Gwendal Castellan
  • Overview of go2HR safety programs by Judy Frankel
  • Good Night Out Vancouver workshop with Stacey Forrester
    • What's new? Linking this work to local and provincial policy
    • Statistics
    • Overview of Good Night Out
    • Elements / Objectives of our training
    • What the data/program evaluation on our training shows
    • Lessons from COVID
    • Mini-bystander training
    • Outline the “Safer Spaces 21 Jumpstart” program 
  • What is involved / how to sign up
  • Q&A with panelists
Click to Register

Webinar: Member Orientation to Canadian E-Fest - 2022 Vancouver Formula E Prix

Tuesday, July 20th | 10:00AM - 11:00AM

You are invited to hear from Anne Roy, Executive VP & CMO, OSS Group Inc. and the OSS Team on how to become involved in an exciting new opportunity for Vancouver. Whether you want to volunteer, be a preferred supplier, or offer your product or services to the attendees, there will be lots of opportunities for you.

Hosted by:

  • Michael Drake, Director of Sales, Meetings & Conventions, Canada & International
  • Michelle Collens, Manager, Sport Hosting Vancouver

Panelists include:

  • Anne Roy, Executive VP & CMO, OSS Group Inc.
  • Phillip Smirnow, Co-Owner, OSS Motorsports
  • Matthew Carter, President & CEO, OSS Group Inc.
Click to Register


BC Step 3 Restart | Best Practices for Accommodators Webinar
July 16 | 10:00AM | Webinar
Since entering Step 3 of the BC Restart Plan on July 1st, COVID-19 restrictions have eased, stringent safety protocols have relaxed, and accommodators and their employees have faced challenges ensuring they are operating in-line with current guidelines while continuing to build consumer confidence.

Join the BC Hotel Association and go2HR for a virtual information session that will outline best practices for hotel operations as we enter a post COVID-19 era — from practices surrounding housekeeping, spa, and pool use, to hosting indoor/outdoor events, food service, and the transition to implementing a communicable disease prevention program.  This is a FREE Webinar.


Rebates & Rising Energy Rates | Speed Financial Recovery Through Sustainability Webinar
July 22 | 1:00PM | Webinar
Did you know that forging a path to sustainability not only helps our planet but can result in significant savings?
Join BCHA partner, Angela Nagy of GreenStep Solutions, where she will walk through how accommodators can best take advantage of the BCHA GoGreen Program to cut high fixed costs now and in the future, as a way to adapt, survive, and thrive after the impacts of COVID-19.
Participants will learn what the first three steps are in getting started, as well as immediate low and no-cost measures they can take to realize quick wins and early savings.  This is a FREE Webinar.

Meetings & Conventions – Generating Business in Today's World

MPI CAC Summer Knowledge Share
July 15 | 11:30AM - 12:30PM CT | Virtual
After hearing many state, local and federal authorities announce the plan to fully reopen, those of us in the meetings and events industry are excited to get back to doing what we do best. As we look to emerge from this crisis and execute various meetings including hybrid, there are many questions we have as we return to business. Some of these questions are related to the anticipated profits of these live events. How will the impact on health and safety affect the budget for the client and venue? Will either side see a profit or increase in revenue? Join the Chicago Area Chapter to discuss these questions and so much more. Lacy Hawley will be attending on behalf of Destination Vancouver


Corporate Event Marketing Association (CEMA) Summit
July 26-27 | Hybrid
CEMA Summit has always been a space for human connection and joy. This year will be no different. This July, we will come together as an unparalleled group of luminary minds to share insights, inspirations, and ideas, and engage together in Lighting the way to Live events. And this year, you can attend in-person OR we are planning a meaningful digital experience. Jackie Kavcak will be attending in person on behalf of Destination Vancouver. Owen Chiu will be attending virtually on behalf of Destination Vancouver.

Destination Vancouver 
200 Burrard Street, Suite 210, Vancouver, BC V6C3L6 
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